Shipping policy
Welcome to Haïti Rise. We are committed to delivering your orders quickly and securely.
1. Shipping Areas
We currently ship to:
All regions in
United States
Canada
Selected international countries depending on carrier availability
2. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
3. Estimated Delivery Times
United States & Canada: 5–12 business days
Other countries: 7–20 business days
Delivery times may vary due to customs processing or high-demand periods.
4. Shipping Fees
Shipping costs are automatically calculated at checkout based on:
Destination
Package weight
Selected shipping method
Free shipping promotions may be offered occasionally.
5. Order Tracking
Once your order has been shipped, you will receive:
A shipping confirmation email
A tracking number (if available)
6. Incorrect Address
Customers are responsible for providing a complete and accurate shipping address.
Haïti Rise is not responsible for lost or delayed packages caused by incorrect information provided by the customer.
7. Lost or Delayed Packages
If your package is delayed or lost, please contact us at:
haitirisesurport@gmail.com
We will do our best to assist you promptly.
8. Damaged Products
If your order arrives damaged:
Contact us within 48 hours of delivery
Provide photos of the product and packaging
We will review the issue and offer a replacement or appropriate solution.
9. Contact Us
For any shipping-related questions:
Haïti Rise
📧 haitirisesurport@gmail.com
🌐 Haïti Rise